Transcript
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Court reporters hold one of the most important roles in the justice system.
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We're entrusted with the official records of the courts and we also have to run our own businesses, which is not something most of us were prepared for.
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I'm Bryn Seymour, freelance court reporter and life coach, and I invite you to join the discussion about the problems we face and the solutions we create on the unique journey of a stenographer.
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Welcome to the Entrepreneurial Court Reporter podcast.
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Hi Diana, hi Bryn, how are you doing tonight?
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I'm good, thank you.
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How are you Good?
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Where is it?
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Is it night for you or after?
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Yes, it's six o'clock here.
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I'm in Southern California, so it's pretty dark outside right now.
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Oh my gosh.
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Yes, we're in the winter months where it gets dark at like five o'clock.
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Yes, I know that took some getting used to, to be honest, Like I was used to getting you know dark at eight o'clock at night.
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I know me too.
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And then, all of a sudden, it changed Nothing exactly.
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So here are you a little.
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How are you doing?
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How are you feeling?
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I heard you were sick today.
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Yes, I have been getting over this cold and it has been nonstop.
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I started out with like a sore throat last week and then I thought I was getting over it, and then all of a sudden I jumped into, like you know, sneezing and cold symptoms and blowing my nose, and so now I'm kind of at the tail end of it, but I feel a lot better.
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Okay, good, yeah, me too.
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It's been going on for like two weeks and then I thought it was over last week and last night it just came back hard, like I woke up in the middle of the night with a really sore throat and I had to call out of work today.
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So that was so interesting, but I'm feeling so much better now.
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It's so weird.
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It's like night and day, it's very on and all.
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Good, I'm glad.
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I'm glad you're feeling better because it's no fun being sick?
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Not at all, not at all.
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I, one of my friends from church actually came by and gave me soup, so it was really, I feel, like I was healed by that.
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Oh good, that love loving feeling.
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Yes, it's always nice being taken care of.
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Right, okay, so let's jump into the discussion about court reporting.
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Yeah, so how long have you been a court reporter?
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I'm actually a high speed student.
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I actually, yeah, I'm not certified yet, but I am at the tail end of this whole court reporting school journey, because you know, that is a whole thing in itself.
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Basically, my whole knowledge of court reporting started when I was four years old.
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Wow, my mom is a court reporter.
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So I watched her go through school and, and I remember it like pretty well, I decided early on, like when I was in my early 20s, that I wanted to go to court reporting school back in you know 2004, I think it was that's when I learned theory.
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I was one of those students where I kind of just went to school and then, like never practiced.
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I was like, probably like at 120, when I got married and I had my first baby and I decided I want to be a stay at home mom, and so I devoted all my attention and I put court reporting in the back burner for about 12 years.
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So so I left it alone at that and I raised my boys and I kind of told myself I was like you know what?
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I do want to go back to court reporting school, but I want to wait until the boys are at school full time, that way I can, you know, focused during the day while they're busy, and then I can do my thing during the day while they're at school.
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So that's what I did, and I remember coming home one day and my son, zach my youngest he went to school.
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And the first week I came home and I came home to like an empty house because my husband was at work and everyone's at school full time, and I was like I think now's the right time to go back to school.
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And at this point, 12 years later, there's, you know, online court reporting.
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So there's, there was that option, and so that's when I decided to dive back into court reporting school and I did it the online way the second time around.
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And you know, I feel like there's a lot of, there's a lot of students that started and then they come back to it, and I was one of those people.
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But you know, I think that when you're returning court reporting, student like you have a different perspective and you know what you're getting into, and so that, for me, was I knew exactly what I was getting into, which is one of the reasons why I knew that I wanted to wait for my boys to be in school full time before I dove back in.
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So those years where the kids are young, that's some of the most precious time and moments you'll ever get.
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Yes, it is, and and I don't know if it was like a, you know, a subconscious decision, because later on I kind of thought like why did I do that?
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They would have never remembered, but like I I would have.
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I remembered my mom in court reporting school and I remember hating it.
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I remember hating her machine.
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I hated that she had to go practice.
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I she would tell me she'd be like used to hit my machine, diana, and I was like I did I hit your machine.
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I was four years old when she went to school and I was eight by the time she got out.
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So I mean she did it.
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You know it was for.
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You know, for a lot of good reasons.
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But you know, I didn't remember like not liking that.
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That is hilarious.
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So, basically, like you didn't want to put your kids through what you feel, like you went through when your mom was in school, yeah, yeah, I I wanted, I didn't want them to feel it, but now that they're a little older Sebastian's now 13 and Zach is 10 years old they see me, they see me on my machine here and there, and but for the most part, you know, my day is finished at, you know, one o'clock, two o'clock in the afternoon, right before I have to go pick them up from school, and then I'm mom for the rest of the day.
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You know it's been a roller coaster ride throughout this whole time and I'm really glad I did it.
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I remember a time where I got like being at 200 to 25 was like out of this world.
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And here I am.
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It's just.
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It's been a really, really interesting journey for me.
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So you're.
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You're at 200 or 225 or both.
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Both.
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Right now I'm trying to pass my qualifier, I'm in the middle of qualifiers and I just this last semester I passed a 225.
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So I was really excited about that.
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Congratulations.
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Wow, that's so exciting.
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Thank you.
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Thank you so much.
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Yeah, it's, it was really surreal.
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I remember when I took the test I was like, oh man, I think I got it, but I don't know I have to edit it.
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And then, after I was, when I was grading it, that was all I like.
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I dragged my feet the whole week grading it because I didn't want to grade it, because I was like what if I didn't pass?
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But then I graded it and after it was all finished and done with and ended up being a pass.
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So I was really happy about that.
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Oh interesting.
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Wow, you guys picked your own, your own test.
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That's.
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that's a new yeah yeah, we graded and then if it's a possible pass, like if you have, you know, less than X amount of errors, then we send it to the teacher and they'll grade it again to see what other errors they that.
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I may have yeah finally grading my step, just to just to count the drops and then they'll grade like punctuation and all that stuff afterwards, and that's all I see.
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I can't remember if we did that when I was in school.
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Actually, now that you're explaining it kind of sounds familiar, but I don't know.
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It's been a while, yeah, so okay, so tell me about the chlorostenoky business.
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Did you start that, or did your mom started, or did you start it together?
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I started it.
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So what happened in the midst of me being a stay at home mom, those 12 years, I became I'm like the type of person who, like I need to be busy, I need to keep my hands busy, I need to do something.
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And so I became very, very hands on when it came into the crafting world.
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So I learned, I taught myself how to knit, I taught myself how to crochet, how to sew, how to, how to make stuff.
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So, you know, I'm a little, I would always make their costumes.
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And then I got really into, you know, the school.
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And if the school needed something made, I would, I would be the one to call, like I would make it for them.
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And so there was no way that I wouldn't figure out how to make something.
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So I really got into the crafting world like big time.
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Well, my boys were little.
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So when I came into the core reporting world, I stepped in and I realized, oh wait, we're still doing black keypads, black and gray keypads, that's it, huh?
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So I was like, wait a minute, hold on, I can make my own keypads, let me figure this out.
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And after I, I, you know, I got my office together, I got my desk.
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I got my machine, I got my case catalyst, I signed up for school, and then I was like I don't want to look at these black keypads anymore.
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So no, to be honest with you, the only reason why I purchased keypads to begin with, back in 2004 when I started school the first time, was because I wanted to buy an accessory for my machine, and so I remember going into the Steno machine repair guy shop and I asked.
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I was like, are these the only colors you have?
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And this was back in 2004, 2005.
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Wait, wait, wait, there was.
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There was a store you could walk into for, for, yeah, he was yeah, here in California we have a Steno machine repair guy that's local and so he would carry.
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Like, yeah, so he would repair Steno machines.
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Like if it needed something was going on, he would repair something, so he would have like he'd had keypads in his shop, but he would only have like gray or black.
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And so I remember asking him I said you don't have like any other colors.
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And he was like no, just black and gray.
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I was like, okay, take the black ones and then fast forward.
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12 years later I'm getting my stuff together and getting my machine together.
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And I was like oh my gosh, like they still.
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And I looked, I looked online, I searched online because I wanted to find somebody that was making them, because I thought you know, somebody at some point has to be making these.
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Nope, Nobody was making them Right.
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And so I was like, okay, so I'm going to make some for myself.
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And the way I designed them was easy enough to be able to share what I've done.
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So I took a little time.
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I was in school, I was, you know, kind of diddle, daddling with keypads and I finally created a way to make them so that it was efficient enough for me to produce them every day.
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You know so.
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And then one other another important thing that that was really important to me was the adhesive, because I remembered when I had keypads before that they wouldn't leave them mess, like it was like a disaster to get off your keys and I didn't want that If I was going to make them, I wanted to make them a certain way, and so I did that and I, I did a lot of research and adhesive, I tested.
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I had everything tested out with court reporters before I even opened up my shop.
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My mom never used keypads until I started making them, so much she got them I was like, oh my gosh.
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Well, I've never even heard of keypads, like when I I didn't have the luxury in.
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Well, in New York there's not a single like brick and mortar steno shop that you can just walk into and look at accessories or anything like that, so we've never had that luxury.
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That's amazing that you had a shop like that in your hometown and I've seen actually in the courthouse I see the other girls they have them.
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They probably got them from you actually because no one else is selling like beautiful flowery.
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But there there were times where I've been typing on my machine and I don't have keypads on them and if my nails are long then it like the tapping noise from my nails on the plastic is very annoying because everything is silent, yeah, and then it's like oh, my gosh.
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That's the moment that I realized maybe I should reach out to Diana, because I had seen you on social media and I thought maybe I should reach out to her and look into what are these steno keypads and maybe I need them yeah you know what they?
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they do help.
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Some people swear by them and some people are not into keypads, which is totally fine because it's all personal preference.
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And sometimes people I've had a couple of court reporters reach out to me and say I've been reporting for 40 years.
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I've never used keypads before I started using your keypads and I love them so much and I can't believe I could put flowers on my keys, I could put anything on them.
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I was like, yeah, I mean, and if you completely hate them, you could take them off.
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Like that's very easy to take off the keypads that I make.
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They won't leave you residue, they're not going to leave you a mess.
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They come with an easy release sheet and a bag, a storage bag, so that you can save them from another time.
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If you want, or if you, you know, want to tone down your keys, if you have hot pink or something crazy on there and you want to tone them down, you can take them off and put them on your sheet and then put another set on if you want.
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It takes a couple of minutes and that's it?
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So?
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Is the main purpose of them mostly for decoration, or is it?
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What else does it do?
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Is there anything else besides like stopping the clicking noise from the nails and decoration Any other functions that it provides?
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Yes, they do provide grip.
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So a lot of times and I hear it a lot from Steno students that they get nervous when they're testing and then their hands sweat and then their fingers are on the acrylic keys and they're slipping all over the place and I totally get it because you know I've been there.
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I'm there right now, Amen.
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The having the key pads adds grip and more traction on your keys, so it helps you not slip or slide on the keys when you don't have them on.
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Because the keys are made of like an acrylic and so that mix with your fingertips, mix with sweat, it gets slippy, they do come with that.
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I would love to get some just to pizzazz up the machine a little bit, because mine is getting boring.
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You know, I've had it for quite a few years now maybe five or six years and it's just black and white, which I loved at first, but now it's so boring.
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But your Etsy shop is still going, yes, so I could probably order some on Etsy.
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Oh yeah.
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And then I just recently opened up a new option which is Customs.
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And so the customs I open up once a month and that gives people an opportunity to send me pictures.
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I've done people's kids, I've done their pets, their own photography that they've sent me and you're able to put anything you want on your keys, which is fun.
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Right now I have a custom set on my machine.
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I went a little bit overboard, but I did the whole composition notebook theme.
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So I also make skins for the Steno machines.
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I make them for Stenograph Wave, Luminix One, Luminix Two Pro, Cat Infinity and Expression Machines, so they're all custom fit to sit on the back of the screens.
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So that's another fun option that I have as well.
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Nothing leaves a mess, Nothing leaves residue.
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Everything comes off when you're ready for it to come off.
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And the skin is like can you also get that customized?
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Or can you get it matching or like, or is it completely yeah?
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it's a separate thing.
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I don't do custom skins at the moment but I do some keypads.
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I do have an assortment of options on my Etsy shop if you search skins, and I do have a lot of options that unfortunately right now I don't do customs on the skins.
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But hopefully you know a lot of these things take some time to get processed and to develop and then I have to get organized with it and so it takes me a little bit to get to get it together before I even like add it to a shop.
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So so hopefully in the future I could do custom skins, but right now it's just.
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It's just right now.
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Like Stentendo is always like a big one Stentendo and I thought I remember when I created that one I was like that is so cool, I love it.
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What is?
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it, it's Stentendo.
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So basically it looks like Nintendo.
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It's like a skin and you put in the back of your machine and it just looks like a Stentendo.
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It looks like Nintendo, but it says Stentendo.
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Oh wow, that's cool.
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How innovative.
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Wow, well, I love how you talk about this as if it's like no big deal, but I mean starting a business and growing it and really being able to serve so many people, it is a big deal and I know it takes a lot of sacrifice and a lot of effort and it takes time.
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So even my question about the skins like do you do custom skins the way you answered was very like no big deal.
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No, it's just not the time right now.
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But yeah, it's true it takes.
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You know, it takes so much time to be able to come up with a new product and offer it to people.
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So it's really, it's really awesome what you're doing.
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I want to, you know, give you props for that and I mean your branding is beautiful, everything.
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Like there's a lot that goes into running a business.
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So I mean I talk a lot about business on this podcast, because it's also known as the entrepreneurial court reporter podcast.
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So like every court reporter is really, especially if they're freelancing.
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But even in court, actually we're still running our own businesses and billing and doing all these little tasks that go into running a business.
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So it's very it's a lot.
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And how do you manage your business, like those little tasks and things like that.
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Do you do everything yourself or do you have some help?
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Yeah, I pretty much do everything myself.
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You know, as far as the measurements of the keys, I had my husband do that part.
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I was like I wanted to make sure that they fit the keys perfectly.
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And you know, the back of the screens all the machines are a different body.
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So I had him measure the skins for me and he pretty much came up with the final.
00:18:47.660 --> 00:18:52.069
But as far as all of the designs, I that's kind of like my.
00:18:52.932 --> 00:18:56.528
It's my hobby, it's my outlet, you know, my creative outlet.
00:18:56.799 --> 00:19:11.847
After I've been practicing all day, after I've been in school all day and then editing all my tests and everything like that, I like to unwind and one of the things I like to do is just go on my computer and just edit, like fun stuff, you know.
00:19:11.847 --> 00:19:22.700
And then I'll, you know, if it's that time of the month where people are sending me their custom orders, then I'll start doing my custom orders and I send them proofs to show them what exactly their keypads are going to look like.
00:19:22.700 --> 00:19:30.680
And then, you know, I go from there and sometimes they'll be like, okay, well, can I have this more to the left or more to the right?
00:19:30.680 --> 00:19:38.291
I'm like, yeah, sure, you know, they can make as many edits as they need to, because I want them to have their keys the way they want them, you know.
00:19:38.291 --> 00:19:40.555
So it's a lot of fun for me.
00:19:40.555 --> 00:19:51.311
It really is my creative outlet, and I guess my mom is very creative too, and so that's probably where I got it from I saw her going.
00:19:51.832 --> 00:19:53.174
You know making things.
00:19:53.174 --> 00:20:02.553
She loves to sculpt, she loves to paint and she draws, and so that's kind of her outlet I'm more of like on the crafty side.
00:20:02.553 --> 00:20:08.890
So, yeah, it's just, it's how I unwind.
00:20:10.161 --> 00:20:12.667
Are you like a graphic designer, or do you do watercolor?
00:20:12.667 --> 00:20:13.390
Do you paint?
00:20:13.390 --> 00:20:14.383
It's all digital.
00:20:14.604 --> 00:20:15.989
My designs are all digital.
00:20:15.989 --> 00:20:18.680
Like you cannot give me a paintbrush, Forget it.
00:20:18.680 --> 00:20:24.492
Like I, will not, you might as well, I might as well just paint with my foot, because like it won't come out right.
00:20:24.492 --> 00:20:29.108
But like can my mom have a paintbrush and she'll give you a masterpiece?
00:20:29.108 --> 00:20:31.452
Where it completely opposite when it comes to that.
00:20:31.452 --> 00:20:33.864
But I love doing my designs.
00:20:33.864 --> 00:20:38.032
I do a lot of my designs on my computer and on my iPad and it's all graphic.
00:20:38.980 --> 00:20:41.585
And most of your free time like doing crafty things.
00:20:41.585 --> 00:20:43.429
Do you have any other hobbies besides?
00:20:43.429 --> 00:20:46.493
I mean, obviously being a mom is like pretty full time.
00:20:47.020 --> 00:20:48.825
Oh yeah, it's full time, for sure.
00:20:48.884 --> 00:20:54.680
Other hobbies I have, yeah anything in my shop, like I got into making tumblers for a while.
00:20:54.680 --> 00:21:00.112
I haven't sewn in a really long time and I thought about, you know, making some projects there.
00:21:00.112 --> 00:21:05.261
But I'm just ever since I started core reporting in school, that's been most of my.
00:21:05.261 --> 00:21:06.483
That's kind of like my hobby.
00:21:06.483 --> 00:21:14.695
That's that's what I've been doing and I've been trying to really, like you know, hone in on what I need to work on to pass this qualifier.
00:21:14.695 --> 00:21:25.298
So I'm not so much making my boys costumes anymore, because my 13 year old would probably roll his eyes but that part is probably over.
00:21:25.298 --> 00:21:32.346
But any, any toy I kind of keep my eye out for that will help me make something.
00:21:32.346 --> 00:21:40.616
I'll probably get it, but for the most part it's just practicing on my machine and my keypads and then designing on the computer.
00:21:40.720 --> 00:21:43.650
Those are probably the top three things that I do for fun.
00:21:44.480 --> 00:21:44.961
Okay, cool.
00:21:44.961 --> 00:22:01.332
I was going to ask you, like, if you remember a specific moment where you were inspired to start your business, but you kind of already touched on how you went into that shop and you wanted more pretty colors, so you just ended up figuring out how to create it yourself.